Help center
Quick answers about products, shipping, and support.
Most orders are processed within 24 to 48 hours and delivered in 3 to 7 business days depending on your location.
Once dispatched, you receive a tracking link by email. You can monitor shipment progress on the courier website.
Yes, CrownMate ships pan-India through courier partners based on serviceability.
Yes. Many customers combine devices in a weekly routine. Start with one, then add others based on your goal.
Outcomes vary by person and consistency. Most improvements are seen with regular use over multiple weeks.
Yes. Devices are designed for adult users and can be used by both men and women.
Cancellation is possible before dispatch and within the policy window. Please contact support quickly with your order ID.
Report it within 48 hours of delivery with photos. The support team will review and guide next steps.
Email support@crownmate.in or message on WhatsApp during support hours (Mon–Sat, 10 AM to 6 PM IST).